Frequently Asked Questions
You CAN cancel your order if you do so BEFORE it has been collected by the shipping carrier. We do try and get our orders out quick, so we ask you let us know straight away.
Unfortunately, once orders have been shipped they can’t be cancelled. We do offer free returns however, so get in touch with one of our customer support staff and we can arrange a refund.
Once your order is placed, it will be shipped within 3 working days. You will receive a shipment notification email with a tracking number as soon as your package ships.
Get in touch with one of our customer service members! If your item has not shipped yet, we will be happy to amend it for you. If it has already shipped, we can organize a return.
We offer any-reason returns for 15 days from purchase. Terms and conditions apply. Please see our Return Policy located on the bottom on the site.
If you have any other questions not answered here, please contact us!